I am a regular at your Lubbock, TX store on North University. While I have always liked the service there, last night I had exceptional service. My wife and I ordered two meals and were told the store didn’t have biscuits. The young lady behind the counter saw that we didn’t want the 10-minute wait and offered to sub anything another side for us.
She was so friendly and understanding. We took a cookie instead and left. Her name was Angelia (she was new and just moved to Lubbock from OKC). She made an unpleasant experience into a great experience with her smile and attitude. I hope you reward her.